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Create Teams Notifications for new Tickets in ConnectWise with Redis

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Nodes

2e3e39e3-0e17-4fae-9ac5-9ee31f9711ed5ed6563d-c9a0-4665-ba05-812a04ee074d767a4dc9-a96d-4faf-8994-3ca7563046763b9f1b78-6b80-4575-aa6c-966987000389c7436b84-e6fe-45c8-80c0-1d3810cdcdc2

Categories

Customer Support & Helpdesk

Tags

#ConnectWise#Microsoft Teams#Redis

Created by

GaGavin

Last edited 39 days ago

This Workflow does a HTTPs request to ConnectWise Manage through their REST API.

It will pull all tickets in the "New" status or whichever status you like, and notify your dispatch team/personnel whenever a new ticket comes in using Microsoft Teams.

Video Explanation https://youtu.be/yaSVCybSWbM

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